These Terms of Use govern access to and use of the website [insert domain] operated by Dolce Vita Living, with registered office at [insert address], e-mail [insert e-mail], VAT/tax number [insert details if applicable] — hereinafter referred to as “Dolce Vita Living”, “we”, “us” or “our”.

By accessing, browsing or using the website, the user — hereinafter referred to as “User”, “you” or “your” — agrees to read, understand and comply with these Terms of Use.

If you do not agree with these Terms of Use, you should not use the website.

1. Website Purpose

The purpose of the website is to:

• present properties managed, promoted or marketed by Dolce Vita Living;

• allow users to view information, images and descriptions of selected properties;

• allow users to contact Dolce Vita Living to request information about buying, selling, renting or managing properties;

• allow property owners to contact Dolce Vita Living to propose a property for sale, rental, promotion or management;

• provide general information about the services offered by Dolce Vita Living.

Unless expressly stated otherwise, the website does not constitute an online booking platform, an automatic purchase platform or a binding offer to sell, buy, rent or manage any property.

Any transaction, appointment, valuation, negotiation or agreement relating to a property shall be subject to separate communications, documentation and, where applicable, written agreements between the relevant parties.

2. Acceptance of the Terms

These Terms of Use apply to all users of the website, regardless of whether they are private individuals, companies, property owners, buyers, sellers, tenants, investors or other professional users.

By using the website, you agree to comply with these Terms of Use and with all applicable laws and regulations.

Dolce Vita Living may amend these Terms of Use at any time. The updated version will be published on this page with the date of the last update. Continued use of the website after changes have been published constitutes acceptance of the updated Terms of Use.

3. Access to the Website

Dolce Vita Living makes reasonable efforts to ensure that the website is accessible and functioning properly.

However, we do not guarantee that access to the website will be uninterrupted, secure, error-free or available at all times.

Access to the website may be suspended, limited or interrupted for maintenance, updates, technical issues, security reasons, force majeure events or circumstances beyond our control.

The user acknowledges the risks associated with using the Internet, including possible interruption of service, transmission errors, viruses, malware, data loss or unauthorised access.

The user is responsible for using appropriate devices, software, internet connection and security measures to access the website.

4. User Obligations

When using the website, the user agrees not to:

• use the website for unlawful, fraudulent, misleading or malicious purposes;

• interfere with or disrupt the operation, security or integrity of the website;

• attempt to gain unauthorised access to the website, servers, databases, systems or networks connected to the website;

• introduce viruses, malware, trojans, worms, bots, scripts or any harmful code;

• scrape, extract, copy or collect data from the website through automated systems without prior written authorisation;

• reproduce, copy, modify, distribute or commercially exploit any part of the website without permission;

• submit false, inaccurate, misleading or unlawful information through contact forms or other communication channels;

• impersonate another person or misrepresent their identity, role or authority;

• use the website in a way that may damage Dolce Vita Living, its partners, property owners, clients or third parties.

The user is solely responsible for the accuracy and lawfulness of any information submitted through the website.

5. Information on Properties

The property information published on the website, including descriptions, images, dimensions, locations, features, prices, availability and other details, is provided for general information purposes only.

Dolce Vita Living makes reasonable efforts to ensure that the information displayed is accurate and up to date. However, we do not guarantee that all information is complete, accurate, current or free from errors.

Property details may change at any time without notice. Properties may be sold, rented, withdrawn, modified or become unavailable.

Images, videos, renderings, maps, plans and descriptions are provided for illustrative purposes and may not always represent the exact current condition, layout, furnishings, views, surroundings or availability of the property.

Any user interested in a property should contact Dolce Vita Living directly and verify all relevant information before making any decision, offer, visit, reservation, purchase or contractual commitment.

Nothing on the website constitutes legal, financial, tax, investment, architectural, technical or real estate advice.

6. No Binding Offer

The publication of a property on the website does not constitute a binding offer, public offer, contractual proposal or guarantee of availability.

Any prices, estimates, yields, fees, commissions, values or financial indications published on the website are purely indicative unless expressly confirmed in writing by Dolce Vita Living.

Any agreement concerning the sale, purchase, rental, management, promotion or valuation of a property shall only be binding if confirmed in a separate written agreement signed or accepted by the relevant parties.

7. Contact Forms and Communications

Users may contact Dolce Vita Living through forms, e-mail, telephone, WhatsApp, social media or other channels indicated on the website.

By submitting a request, the user agrees to provide accurate and truthful information and authorises Dolce Vita Living to contact them in relation to the request.

Dolce Vita Living is not obliged to respond to all requests and may refuse, suspend or discontinue communications where requests are incomplete, inaccurate, abusive, unlawful, irrelevant or incompatible with our services.

Communications sent through the website do not create any agency, advisory, brokerage, fiduciary, contractual or professional relationship unless expressly agreed in writing.

8. Third-Party Services and Partners

Dolce Vita Living may cooperate with third-party professionals or partners, including real estate agents, property owners, consultants, notaries, lawyers, architects, technicians, photographers, marketing providers, hosting providers, CRM providers and other service providers.

Where appropriate and subject to applicable law, user information may be shared with such parties only to the extent necessary to respond to the user’s request, provide a service or manage a potential transaction.

Third-party services may be subject to their own terms and conditions and privacy policies. Dolce Vita Living is not responsible for the acts, omissions, websites, policies or services of independent third parties.

9. User Liability

The user is responsible for any damage, loss, claim, liability, cost or expense caused to Dolce Vita Living, its partners, collaborators, clients, property owners or third parties as a result of:

• unlawful use of the website;

• breach of these Terms of Use;

• submission of false, misleading or unlawful information;

• violation of third-party rights;

• unauthorised use of website content, trademarks, images or data;

• interference with the website or its technical infrastructure.

Dolce Vita Living reserves the right to suspend or block access to the website, remove content, refuse requests or take legal action if a user breaches these Terms of Use or applicable law.

10. Dolce Vita Living’s Liability

The website and its content are provided on an “as is” and “as available” basis.

Dolce Vita Living does not guarantee that:

• the website will always be available, uninterrupted or error-free;

• the website will be free from viruses, malware or harmful components;

• all property information will be complete, accurate or up to date at all times;

• any property displayed on the website will remain available;

• the website will meet the user’s expectations or specific needs;

• any contact request will result in a transaction, appointment, sale, purchase, rental or agreement.

To the maximum extent permitted by applicable law, Dolce Vita Living shall not be liable for indirect, incidental, consequential, special or punitive damages, including loss of profits, loss of opportunity, loss of data, business interruption, reputational damage or financial loss arising from the use of, or inability to use, the website.

Nothing in these Terms of Use excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

11. Intellectual Property

All content available on the website, including but not limited to texts, images, photographs, videos, graphics, logos, icons, layouts, design, databases, software, trademarks, trade names, property presentations and other materials, is owned by Dolce Vita Living or licensed to Dolce Vita Living by third parties.

The user is authorised to view the website and its content for personal and non-commercial purposes only.

Unless expressly authorised in writing by Dolce Vita Living, the user may not:

• copy, reproduce, distribute, publish or modify website content;

• use images, videos, descriptions or property materials for commercial purposes;

• create derivative works based on website content;

• use Dolce Vita Living’s name, logo, brand or distinctive signs;

• remove copyright notices or proprietary notices;

• scrape, download or extract website data or property listings.

Any unauthorised use of the website content may constitute a violation of intellectual property rights and may result in legal action.

12. User Content

If the user sends Dolce Vita Living any content, including property information, photographs, videos, floor plans, documents, descriptions, testimonials, reviews or other materials, the user confirms that:

• they have the right to provide such content;

• the content is accurate and lawful;

• the content does not infringe third-party rights, including intellectual property, privacy, image rights or contractual rights;

• the content does not contain unlawful, defamatory, offensive, misleading or harmful material.

By sending such content to Dolce Vita Living, the user authorises Dolce Vita Living to use, reproduce, adapt, publish and display the content, free of charge, for purposes related to the evaluation, promotion, management, sale or rental of the relevant property, unless otherwise agreed in writing.

The user agrees to indemnify and hold Dolce Vita Living harmless from any claim, complaint, damage or liability arising from the use of content provided by the user.

13. Hyperlinks to the Website

Users may not create hyperlinks to the website in a way that:

• misleads users or third parties;

• suggests an unauthorised partnership, endorsement or affiliation with Dolce Vita Living;

• damages or may damage Dolce Vita Living’s reputation;

• uses Dolce Vita Living’s trademarks, logos or distinctive signs without written permission;

• links from unlawful, offensive, misleading, defamatory or inappropriate websites.

Dolce Vita Living reserves the right to request the removal of any link to the website at any time.

14. Links to Third-Party Websites

The website may contain links to third-party websites, platforms, social media pages or services.

These links are provided for convenience only. Dolce Vita Living does not control, endorse or guarantee third-party websites or services and is not responsible for their content, accuracy, security, availability, privacy practices or terms of use.

Users access third-party websites at their own risk and should review the relevant terms and privacy policies before using them.

15. Privacy and Cookies

The processing of users’ personal data is governed by our Privacy Policy and, where applicable, our Cookie Policy.

Users are invited to read these documents carefully to understand how Dolce Vita Living collects, uses and protects personal data.

16. Suspension or Termination of Access

Dolce Vita Living may suspend, restrict or terminate access to all or part of the website at any time, without notice, where necessary for security, maintenance, technical, legal or business reasons.

Dolce Vita Living may also restrict or block access by any user who breaches these Terms of Use, misuses the website or acts unlawfully.

17. Changes to the Website

Dolce Vita Living may modify, update, suspend, remove or discontinue any part of the website, including property listings, services, content, features or technical functionalities, at any time and without notice.

Dolce Vita Living is not liable for any modification, suspension or discontinuation of the website or any part of it.

18. Applicable Law and Jurisdiction

These Terms of Use are governed by the laws of Italy, unless otherwise required by mandatory consumer protection laws applicable in the user’s country of residence.

In the event of a dispute relating to these Terms of Use or the use of the website, the parties shall first attempt to resolve the matter amicably.

If no amicable solution is reached, the dispute shall be submitted to the competent courts under applicable Italian law, without prejudice to any mandatory rights granted to consumers by applicable law.

19. Miscellaneous

If any provision of these Terms of Use is found to be invalid, unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

Failure by Dolce Vita Living to enforce any provision of these Terms of Use shall not constitute a waiver of the right to enforce that provision in the future.

These Terms of Use constitute the entire agreement between the user and Dolce Vita Living regarding access to and use of the website.

20. Contact

For any questions regarding these Terms of Use or the website, users may contact Dolce Vita Living at:

Dolce Vita Living
Address: [insert address]
E-mail: [insert e-mail]
Telephone: [insert telephone number]
VAT/tax number: [insert details if applicable]